Login Failed

Invalid login/password combination. You may wish to or

Error

We could not find any active order with id or e-mail mentioned. Try again

Customer Login

Order Id / E-mail
Password
Login

Password Reminder

Enter your E-mail or Order Id. After clicking submit button check you e-mail box for further instructions.
Order Id / E-mail
Submit

Go All-Digital

Supporting the global environment we supply all software as digital downloads only. How can you participate?

We all can be part of the solution. Digital downloads are the "green" answer to demanding fewer resources for your computer's needs. What you get is software with an environmental footprint of zero while still staying up-to-date.

Digital downloads are one part of the larger trend in making our lives - both professional and personal - cleaner, more efficient, and better. Continue reading to see what else you can do to improve your green computing.

Limit screen-saver use. A screen saver does not save energy. In fact, more often than not, a screen saver not only will draw power for the monitor, but also will keep the CPU from shutting down. Instead, set your computer to turn off the monitor first, then go into standby mode after a longer period of inactivity.

Disconnect your Virtual Private Network (VPN) when not actively using your corporate network. Being connected may limit your system's ability to enter standby mode.

Many popular computer games and other third party software packages that run in the background will not allow the computer to go to sleep - even if they are paused or the active window is minimized.

Some web sites or pages that have active banners and or animated advertisements will not allow the computer to sleep on its own and must be closed, or the computer put manually into a sleep state.

Enabled power management to place your monitor, hard drives and computer into a low-power "sleep" mode after a period of inactivity.

Monitor/display sleep: Turn off after 15 minutes or less

Turn off hard drives/hard disk sleep: 15 minutes or less

System standby/sleep: After 30 minutes or less

Advanced users may wish to establish multiple power schemes to address different usage models. For example, you can create a power scheme for playing music CDs that shuts off your hard drive and monitor immediately, but never puts your system into standby mode.

To further reduce power consumption, turn off computing and peripheral devices that are not being used or being used for an extended period of time such as overnight.

Plug all your electronics into one surge protector, so you can easily switch them all off when you leave the room or go to sleep. Most power supplies (such as your cell phone charger) continue to draw power and generate heat even when not attached to a device.
Store Home / FAQ

FAQ

1

I am not satisfied with a software and your services. Can I have a refund?

Yes, we can refund you without any questions, just create a ticket with refund request in our HelpDesk system. However we are confident that our support team can fix any software-related issue, so get in touch and let us chance to help you! *Note: Chargeback (transaction dispute) affects your credit score, also it takes much longer to get your money back that way, that's why we kindly ask you to contact us first!
2

Is ordering online from Software Store safe?

Yes. Our checkout pages are 128-bit SSL encrypted, the industry standard for secure online ordering. Always make sure to look for the url bar and the lock or key icon on your browser when you are checking out (location and format differ depending on what browser you are using). This indicates you are viewing a secure, encrypted page.
3

I cannot find any info about the recent order.

After a successful payment you will receive a payment confirmation email with a link to your member’s account. Attention! Some people have troubles receiving our e-mails because the automated messages are often end up in spam folders or get blocked by ISP's. In that case, please try to check the SPAM, BULK folders, etc in your email-box.
4

What is the difference between OEM and Retail Box packaging?

Retail version of the software is a full version of the software which includes the installation disc(s), Certificate of Authenticity (if manufacturer provides), and the product keycode/serial number (if necessary). OEM software does not come in a retail box, doesn't include any printed manuals, and it is not eligible for a free technical support from the manufacturer. You can always find the “Help” files in the member’s area. OEM software is only available in "full version" editions, meaning there are no OEM upgrade products. OEM software can be upgraded to future versions of the software by purchasing a compatible upgrade product.
5

How are you able to sell your software at such low prices?

We are not under contract or "authorized" to sell on behalf of any particular software manufacturer. As a result, we are able to sell our products significantly below the MSRP. We purchase at lower prices from reputable sources in the wholesale market and pass those savings on to you!
6

Is there a need to register on the manufacturers website?

As we sell OEM programs, we have already registered our software and so there is no need for you to do this again.
7

When will I get the purchased software?

All software is delivered digitally. Therefore right after purchase you will be provided with a login, a password and your personal link to our member’s area where you can download the software. As we send your login data and the URL via e-mail please make sure you have entered a correct and working address.
8

Are there full versions of software on your website?

Yes we sell only full versions of software!
9

Do you ship hard copies of the software?

No, because we sell only digital downloads, but you're able to burn your own disk with a downloaded file.
10

Are there any additional charges for software?

No.
11

Will I be able to download the purchased software in the future again (in case of PC crash)?

Sure you will be able to download your software again, just contact our support and ask them to reactivate your links.
12

Which Hardware Requirements are needed to get your software installed?

You're able to find Hardware Requirements in the description which comes with each product in our store.
13

What is an E-Manual?

An "E-Manual" is the electronic version of the manual, which accompanies software products. The E-Manual is located in the customer area.
14

On how many computers can I install the purchased software?

You're able to install this software only on ONE computer at a time.
15

How to determine what type (32-bit or 64-bit) of software will work on my computer?

Following these steps on a Windows operating system, you can determine whether your computer is 32-bit or 64-bit:

1. Open the System Information

Open the Start menu, and click on Programs -> Accessories -> System Tools -> System Information

2. Look in the System Summary

The System Information tool will display detailed information about your Windows operating system.

Once opened it will show the "System Summary" a€“ its an overview of your computer and operating system.

3. Look for the System Type Item

On the right hand side of the window you will see a list of items. Look for the item called "System Type".

The value of this item will tell you whether your computer is 32-bit or 64-bit:

x86-based PC: Its a 32-bit computer.

x64-based PC: Its a 64-bit computer.

Now you know what system you have and can make the correct choice

16

Are your products used?

Absolutely not, we do not sell used products of any kind. All of our products are guaranteed to be new - never been used or activated. Due to the nature of the wholesale marketplace some packaging may look different than what you'd see at a retail store. However, we absolutely stand by our 100% guarantee that all software has never been used or activated.
17

Can I get a discount if I'm going to buy more than one copy of a product?

Unfortunately we don't have any discounts.
18

Will I be able to get technical support?

We will help you to download, install and activate the purchased program, but we cannot teach you how to use the product.
19

Is there any membership fees on your website?

No, You don’t need to pay any membership fees.
20

Does your software come with the Certificate of Authenticity (COA)?

OEM version doesn’t come with the COA. But you will be able to activate your software and get updates from the manufacturer (some software products cannot be updated at all, ask our Support team about these exceptions).
21

What if I would like to buy software which you don't have in your store?

In case you're not able to find the program you need in our catalogue, please, contact our Support team. We will try to prepare a new release for you.
22

Shopping cart is not working, when I'm trying to add a product to my cart nothing is happening. What am I doing wrong?

Please go to browser settings and make sure "cookies" are enabled. If it doesn’t help, please, contact our Support team.
23

Who is Software Store?

We are an online reseller of OEM software products made by manufacturers such as Microsoft, Adobe, Autodesk and many others. For additional information, see our About Us page.

What customers say

chung, US
thank you. i will buy more softwares from you in the future.
Dorcas Gmelch, DE
I want to thank you for your timely response. You got right back to me tonight and I'm blown away, thanks. You guys have been first cabin, from start to finish, and I thank you. I'll never buy any software anywhere else.
Geoff, GB
Simple process of ordering and downloading the software. Everything loaded 1st time and was back up and running in no time. Very pleased with software purchased.
Jean-Jacques, FR
Tres satisfait de mon achat. je continuerai sans doute d'autres achats.
Andrew, CA
Everything went smoothly, I would use your services again. (That is not an invitation, however, to flood my mailbox with offers.